Systems that think clearly.Interfaces that people trust.

Chatbots, voice agents, answers that show their sources, and automation that keeps working after the demo.

WARRANTY TERMSPAGE 4 / 12

4.2 · What your cover includes

Coverage begins on the date of delivery and applies to both mechanical and electrical faults arising in normal use.

Accidental damage is covered in full for the first twenty-four (24) months, including one free repair or replacement per incident. No excess is payable on the first claim.

Extensions purchased within the first year continue the same terms without a new inspection.

42hrsthe average wait before a business replies to a new enquiry.

Customers don't hire the best. They hire the first.

Harvard audited 2,241 companies with a live enquiry. A quarter answered within five minutes. A quarter never answered at all. Your customer meets one of them first.

0:05One in four answers within five minutes. They book the job.

neverOne in four never replies. Their customers go looking.

SOURCE

Harvard Business Review, March 2011. 2,241 companies audited, 1.25 million leads studied. Reply within the hour and you are seven times more likely to win the conversation. Wait a day: sixty times less likely.

A demo proves it can work once.

I am interested in the other ten thousand times

Duplicate events. A call that drops halfway through. A vendor changing an API without telling anyone. That is where systems die, and it is the part I build first.

Every system I ship does three things.

It shows
its source.

Ask where an answer came from, and it hands you the page. No trust required.

It writes
it down.

Every action goes on the record, with the time. You can always check what it did.

It knows
when to stop.

Not sure means no answer. It stops and hands the call to a person.

It writes it down.

No clinician can sit in every session. Now every session still gets read.

InsightBridge reads sessions, flags risk, and logs every insight per clinic. The practice takes on more clients without losing oversight.

CTO and lead developer, built from scratch, six months and counting

Migrated the chat pipeline off Typebot onto a custom-built solution

“Delivered on time across all three briefs, maintaining quality even as complexity increased.”
Binyamin Klempner, CEO, InsightBridge

The real InsightBridge platform interface

Read the full story →See the rest of the work →

You already know what happens when AI guesses.

TRIBUNAL RULINGFEB 2024

Air Canada ordered to honour the refund policy its chatbot invented.

The bot made up a bereavement rule. The tribunal made it real, at the airline's expense.

TAKEN OFFLINEJAN 2024

DPD pulls its chatbot after it swears at a customer and calls DPD "the worst delivery firm".

One software update. No limits set. World news by morning.

20M VIEWSDEC 2023

Dealership chatbot agrees to sell a $76,000 Tahoe for one dollar. "Legally binding."

It was told to agree with everything. So it did.

Every one of these passed its demo.

Every answer arrives with its source attached.

Every action is written down as it happens.

Unsure means stop. A person takes over.

this cannot happen here

Air Canada: BC Civil Resolution Tribunal, February 2024. DPD: January 2024, bot disabled after the exchange went viral. Chevrolet of Watsonville: December 2023. All three documented in the AI Incident Database.

A client coming back says more than any review.

“We brought him in to migrate our chatbot experience off Typebot and onto a fully custom-built solution integrated with our existing stack, and he handled the transition smoothly from planning through delivery. He took the time to understand not just the technical requirements but the underlying purpose of what we were building.”
Binyamin Klempner· CEO, InsightBridge
CTO and lead developer, InsightBridge built from scratch, working together for six months and counting

“We have already discussed preliminary terms for his taking the lead on our next big project.”
William Israel, VibeAI

InsightBridgeNetovoVibeAINAJ Marketing

Get a fixed price →

INSIGHTBRIDGE · PLATFORMLIVE

Custom chat pipeline replaced Typebot

Full screenshot in Selected Work

The system his quote is about.

he came back for the next one

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